ABOUT LIVENTTO

Welcome to liventto, an online stationery store offering practical essentials for writing, studying, planning, and everyday organization.

At liventto, we believe that thoughtfully chosen stationery can make daily tasks feel more organized and enjoyable.

Our collection brings together stationery supplies and desk accessories suited to different preferences, routines, and workspaces. Whether you are preparing for a school day, organizing your desk, or choosing supplies for a creative project, we aim to make finding everyday essentials simple and convenient.

Alongside our products, we value clear descriptions, understandable store policies, and accessible customer assistance.

liventto is owned and operated by Xi'an Youzi Communication Technology Co., Ltd., the legal business entity responsible for managing this website, overseeing its online retail activities, and coordinating customer support.

OFFICIAL BUSINESS INFORMATION

We provide our company and contact details so customers can easily identify the business operating our store.

Brand Name:
liventto

Legal Company Name:
Xi'an Youzi Communication Technology Co., Ltd.

Registered Business Address:
Room 104, 1st Floor, Building 5 (North), Chang'an Telecommunications Bureau Compound, No. 4 North Chang'an Street, Weiqu Subdistrict, Chang'an District, Xi'an, Shaanxi Province, China

Customer Support Email:
service@liventto.com

Business Contact Number:
+86 29 8419 3387

Xi'an Youzi Communication Technology Co., Ltd., doing business as liventto, operates this website and is responsible for its online retail operations and related customer service activities.

STATIONERY FOR EVERYDAY IDEAS

From writing down a quick reminder to planning a project, stationery plays a useful part in everyday life.

At liventto, we focus on making product discovery straightforward, with options for studying, working, organizing, and creative activities.

Our approach follows three core principles.

Thoughtfully Selected Stationery

We offer stationery supplies and accessories with practical features and clearly presented product information.

Our selection is intended to support different writing habits, organizational needs, and everyday tasks.

Practical Choices for Daily Routines

Every workspace and routine is different.

Some customers are looking for study essentials, while others need supplies for office tasks, personal planning, or creative projects. We aim to offer useful options that fit naturally into these activities.

Clear Information Before You Buy

Customers should be able to understand the items they are considering.

We aim to provide relevant descriptions, available specifications, product options, and purchasing details so customers can review their choices before placing an order.

Please check each product page for the materials, dimensions, package contents, and any applicable usage guidance.

A STRAIGHTFORWARD SHOPPING EXPERIENCE

Shopping for stationery online should be convenient and easy to understand.

Along with product information, our website provides details about checkout, order preparation, delivery, and after-sales assistance.

Customers can review information covering:

• Stationery features and available specifications

• Product options and package contents

• Order placement and confirmation

• Payment and checkout procedures

• Order processing and fulfillment

• Shipping charges and estimated delivery times

• Shipment tracking and delivery assistance

• Return procedures and applicable conditions

• Refund processing

• Customer support

We encourage customers to read the relevant product descriptions and store policies before completing a purchase.

SHIPPING WITHIN THE UNITED STATES

liventto currently ships to addresses within the United States.

Our shipping options are:

Shipping Method	Order Value	Shipping Fee	Estimated Transit Time After Dispatch
Standard Shipping	$0.00–$38.99	$3.99	3–5 business days
Free Shipping	$39.00 and above	Free	3–5 business days
Express Shipping	All eligible order values	$6.99	1–2 business days

Please allow up to 5 business days for order processing before dispatch. The transit times above begin after dispatch and do not include the processing period.

Delivery estimates are not guaranteed arrival dates. Carrier delays, holidays, and other circumstances may affect delivery.

We also offer 180-day free returns, subject to the eligibility requirements and procedures in our Return & Refund Policy. Please contact our support team before returning an item to receive return instructions.

For full details, please review our Shipping Policy and Return & Refund Policy.

CUSTOMER SUPPORT WHEN YOU NEED IT

Questions can arise while choosing a product or after placing an order.

Our customer support team can assist with stationery information, shopping inquiries, and applicable after-sales requests.

You can contact us for help with:

• Product features, specifications, and availability

• Available options and package contents

• General product usage questions

• Checkout and payment inquiries

• Order confirmation and processing updates

• Shipping methods and delivery estimates

• Shipment tracking and delivery concerns

• Return requests and refund procedures

• Other store-related questions

CONTACT OUR SUPPORT TEAM

Email: service@liventto.com

Phone: +86 29 8419 3387

We aim to respond to inquiries within 24–48 hours, Monday through Friday.

If your inquiry concerns an existing purchase, please include your order number and the email address used at checkout. These details help us locate your order and review your request.

Where needed, our team may ask for additional information to provide appropriate assistance.

TRANSPARENCY & BUSINESS RESPONSIBILITY

Xi'an Youzi Communication Technology Co., Ltd., operating under the brand name liventto, is responsible for administering this website and overseeing its online retail activities.

The company coordinates the business operations associated with purchases made through liventto, including:

• Online store administration

• Product information management

• Customer order coordination

• Payment-related assistance

• Fulfillment and shipping arrangements

• Customer service communications

• Applicable return and refund support

We believe customers should have access to clear business information and a reliable way to contact the store.

Our company details and customer service contacts are published to help customers understand who operates liventto and where to direct their questions.

We also aim to keep our business information consistent across our website and published store policies.

MAKE ROOM FOR YOUR NEXT IDEA

At liventto, we believe everyday stationery should be practical, accessible, and enjoyable to use.

Whether you are organizing your workspace, preparing study supplies, or starting a creative project, we welcome you to explore our collection.

Thank you for visiting liventto. We look forward to being part of your everyday writing, planning, and creative routines.